Patient Information

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In the event of an emergency call 000 for an ambulance.  An afterhours locum service can be accessed by calling 1800 000 362. HealthDirect is contactable on 1800 022 222. Additionally, following list are nearby Emergency Hospital Departments.

Department of Health, Western Australia   Armadale Health Service
3056 Albany Highway, Mount Nasura WA 6112     Tel: 08 9391 2000
Department of Health, Western Australia Fiona Stanley Hospital
11 Robin warren Drive, Murdoch WA 6150     Tel: 08 6152 2222
Department of Health, Western Australia Princess Margaret Hospital for Children
Roberts Road, Subiaco WA 6008     Tel: 08 9340 8222
Department of Health, Western Australia Royal Perth Hospital
Wellington Street, Perth WA 6000     Tel: 08 9224 2244
Department of Health, Western Australia Sir Charles Gairdner Hospital
Hospital Avenue, Nedlands WA 6009     Tel: 08 9346 3333

Non-Government Organisations and Associations  St John Ambulance Australia (WA)
209 Great Eastern Highway, Belmont WA 6104     Tel: 000 (Emergency calls)

Afterhours Care 

Our practice has a formal arrangement with Perth After Hours Medical Services. Phone 1300 000 362 or (08) 6380 1328 for afterhours care. 

Take control of your health information with your My Health Record

My Health Record is a secure online summary of your health information. You can control what goes into it, and who is allowed to access it. You can choose to share your health information with your doctors, hospitals and other healthcare providers.
Online – visit www.myhealthrecord.gov.au

  • Create a myGov account or login to your existing account
  • Verify your identity
  • Set up your My Health Record.

Repeat Prescriptions

You will need to make an appointment with your Doctor for a repeat prescription. This will ensure good medical practice and that our Doctors meet their medico-legal obligations to patients by ensuring prescriptions are appropriate and that there are no risks in taking the medication and your condition is being optimally managed.

Test Results

Due to patient confidentially, results are not discussed over the telephone. A follow-up appointment must be made with your doctor to discuss test results.

Immunisation: Where do i go to get my vaccine records?

The Australian Childhood Immunisation Register (ACIR) (Medicare Australia) records information about immunisations given to children under the age of 7 years who live in Australia. Children under 7 years of age enrolled in Medicare are automatically included on the ACIR (Medicare Australia). 
If your child is not enrolled in Medicare they can be added when your doctor or health care provider sends the details of their immunisation to the ACIR. A statement of your child’s immunisation history will be sent to you when your child turns 1, 2 and 5 years of age. This provides a simple way of keeping track of your child’s immunisation history. 

You can request a statement at any time by visiting the ACIR website (Medicare Australia) or by calling the ACIR on 1800 653 809 (free call). 

For the School Immunisation Program you will need to contact your Community Health/School Nurse, Local Government Authority or your Local Public Health Unit. The contact number is provided in the package that comes home with your child when you enrol them in the School Immunisation Program.

Appointments 

  • Online bookings are available.
  • Consultation is by appointment and can be made by ringing 08 9452 0300
  • All emergencies will be dealt with as quickly as possible. Lacerations and wounds will be attended to immediately
  • Please inform the receptionist if you have a number of problem so we can book a longer consult for you
  • Test results should be followed up by an appointment. The nurse or receptionist will contact anyone with results that need urgent attention
  • Most patients can be seen on the day of request by available doctor
  • Please call and cancel any appointment you can’t keep at least 2 hours prior or a cancellation fee will be charged ($15-30).

Home Visits

Our doctors are willing to do home visits during surgery hour, offered at a  time convenient to the doctor. Please be aware home visits are not completely covered by medicare and there is a private consultation fee payable on the day. Please ask our friendly staff for advice when making an appointment.  

Culturally appropriate care

Our practice provides culturally appropriate care to patients. Many of our doctors also speak a language other than English. We have GP’s that speak Hindi, Punjabi, Urdu, and Burmese.

Fees policy

We Bulk Bill all our patients who have a Children under 16, Commonwealth Concession Card and a Current Medicare Card.

All other patients are private billed. A discount is given for full payment on the day. EFTPOS is available. We also have the facility to direct credit Medicare payments to your bank account if you submit your bank details to us.

For our private patients, our gap payments after Medicare rebates are between $15.00 and $20.00.

Privacy

Our practice is committed to protecting our patients’ privacy according to the Privacy Act. Access to computer records containing your information is restricted to medical staff and password protected, with all hard copies of patient documents handle in a secure manner.